Cookies Policy
Introduction
This cookies policy (the "Cookies Policy") provides detailed information on how Eden Springs (UK) Ltd ("EDEN") uses cookies, including the type and purpose of the cookies used by our website www.edensprings.co.uk (the "Website"), as well as your rights in respect of disabling cookies.
Use of cookies
Cookies allow us to, among other things, remember your preferences and recognise you on future visits. This is achieved by storing certain information on your device.
What is a cookie?
A cookie is a file that is downloaded to a user's device with the aim of storing data that can be updated and recovered by the entity responsible for its installation.
When you access the Website and give your consent for them to be installed, small files containing information are installed on your device (computer, tablet, mobile phone, etc.). These files (which are the cookies) form part of the technology necessary to make the Website work properly and are not inherently harmful.
Cookies are installed and stored on your device and allow the tracking of your Internet activity.
You can completely disable cookies in your browser settings. You can disable cookies, but the Website or some of its sections might not work correctly.
What type of cookies do we use?
Depending on the entity that manages them, cookies can be:
First-party cookies: these are cookies that are sent to the user's device from a computer or domain managed by the web publisher itself and from which the service requested by the user is provided.
Third-party cookies: these cookies are sent to the user's device from a computer or domain that is not managed by the web publisher, but by another entity that processes the data obtained from cookies.
The Website uses both first-party and third-party cookies.
Cookies can also be categorized according to the duration they are enabled:
Session cookies: a type of cookie designed to collect and store data while the user browses a webpage. They are often used to store information that is only useful to offer a service requested by the user just once (e.g. a list of products purchased).
Persistent cookies: a type of cookie in which data remains stored on the device and can be accessed and processed during a period set by the organisation responsible for the cookies, which could be from a few minutes to years.
The Website uses both our persistent and session cookies.
What does the website use cookies for?
Strictly Necessary Cookies: These cookies are necessary for the website to function. They are usually set in response to actions you take, such as setting your privacy preferences, logging in or filling in forms. We also collect traffic aggregated data anonymously without any identifiable information with the only purpose of measurement to provide a better user experience. You can set your browser to block these cookies, but some parts of the site will then not work.
Functional Cookies: These cookies enable the website to provide enhanced functionality and personalisation. They may be set by us or by third party providers. If you do not allow these cookies, some services may not function optimally.
Targeting Cookies: These cookies may be set by us or our advertising partners. They may be used to build profiles of your interests and show you relevant adverts on other sites. These cookies may share information with third parties. We also use social media plug-ins and social media tracking. If you do not allow these cookies, you will not be able to use social functionality and will experience less targeted advertising.
Performance Cookies: These cookies allow us to analyse site usage so we can measure and improve site performance. This may include cookies from third party analytics services. If you do not allow these cookies, we will not receive data about your site visits and will not be able to make improvements based on this.
We use the remarketing tool AdWords™ from Google. This tool allows us to publish advertisements on Google's content network based on previous visits by users to our Website. To effect this, some pages of the Website include a code named \"remarketing tag\". These tags allow your browser cookies to be read and configured with the aim of determining the type of specific advertisement that will be shown to the user, based on elements related to your visit to our Website. For example, the selected browsing route, where you browsed, the specific pages visited or the actions taken. The remarketing lists created this way are kept in a database on Google's servers, where all cookie IDs associated with each list or interest category are stored. The information obtained only allows for the identification of a specific browser. Google cannot identify the specific user with this information only. For more information about how Google may use your data, please visit Google’s Privacy & Terms Site.
| Cookie Name | Description | Duration in days | Cookie type |
| _dc_gtm_UA-xxxxxxxx | This cookie is associated with sites using Google Tag Manager to load other scripts and code into a page. Where it is used it may be regarded as zStrictly necessary as without it, other scripts may not function correctly. The end of the name is a unique number which is also an identifier for an associated Google Analytics account. | Session | Strictly Necessary Cookies |
| _ga | This cookie name is associated with Google Universal Analytics - which is a significant update to Google's more commonly used analytics service. This cookie is used to distinguish unique users by assigning a randomly generated number as a client identifier. It is included in each page request in a site and used to calculate visitor, session and campaign data for the sites analytics reports. By default it is set to expire after 2 years, although this is customisable by website owners. | 730 | Strictly Necessary Cookies |
| _rollupGA_gid | Google Analytics cookies to track users as they navigate the website and help improve the website's usability. | 1 | Strictly Necessary Cookies |
| _gid | This cookie is installed by Google Analytics. The cookie is used to store information of how visitors use a website and helps in creating an analytics report of how the website is doing. The data collected including the number visitors, the source where they have come from, and the pages visted in an anonymous form. | 1 | Strictly Necessary Cookies |
| _rollupGA | This cookie is used by Google Analytics. | 730 | Strictly Necessary Cookies |
| 1P_JAR | Used to limit the percentage of requests | 1 | Strictly Necessary Cookies |
| cookie-agreed-categories | Technical Cookies: These allow the user to navigate through a web page, platform or application and the use of the different options or services that exist in it such as, for example, controlling traffic and data communication, identifying the session, accessing restricted access parts, remembering the elements that make up an order, carrying out the purchase process of an order or using security elements while browsing. | Session | Strictly Necessary Cookies |
| _gaexp | Is set as a test to check whether the browser allows cookies to be set. Does not contain any identifiers. | 90 | Strictly Necessary Cookies |
| _opt_utmc | This cookie stores information about which marketing campaign a user last came to the website. | 1 | Strictly Necessary Cookies |
| _opt_awcid | Contains a randomly generated user ID. Based on this ID, Google can recognize the user across different websites and display personalized advertising. | 1 | Strictly Necessary Cookies |
| _opt_awmid | This cookie is set when a user arrives at the website via a click on a Google ad. It contains information about whose customer account the clicked ad was placed from. | 1 | Strictly Necessary Cookies |
| _opt_awgid | This cookie is set when a user arrives at the website by clicking on a Google ad. It contains information about which advertising campaign the clicked ad belongs to. | 1 | Strictly Necessary Cookies |
| _opt_awkid | This cookie is set when a user clicks on a Google ad to access the website. It contains information about the selection criteria used to place the ad, for example, which keyword was entered into Google. | 1 | Strictly Necessary Cookies |
| __Secure-3PAPISID __Secure-3PSID __Secure-APISID |
Used for targeting purposes to create a profile of the website visitor's interests in order to display relevant and personalized advertising from Google. | 730 | Strictly Necessary Cookies |
| SEARCH_SAMESITE | provide assurances about when cookies are sent between sites so that users are protected | 180 | Strictly Necessary Cookies |
| _gclxxxx | Google conversion tracking cookie | 90 | Strictly Necessary Cookies |
| _gcl_au | This cookie is used by Google Analytics to understand user interaction with the website. | 90 | Strictly Necessary Cookies |
| edenutm | User's traffic source. Anonymous data without any identifiable information with the only purpose of measurement to provide a better user experience | 180 | Strictly Necessary Cookies |
| temp | To store user's cookie preferences | 180 | Strictly Necessary Cookies |
| SRCHUID | Used to analyze the Performance Cookies of the website and to measure and improve the effectiveness of advertisements. A set of encrypted codes generated according to the user’s browsing behaviors. | 365 | Targeting Cookies |
| SRCHHPGUSR | Cookie Purpose: Used to set the style, number and others of information displayed on the search result page. Cookie Content: A set of encrypted codes generated according to the user’s browsing behaviors. |
300 | Targeting Cookies |
| SRCHD | Cookie Purpose: Used to set the style, number and others of information displayed on the search result page. Cookie Content: A set of encrypted codes generated according to the user’s browsing behaviors. |
300 | Targeting Cookies |
| _EDGE_S | This is a Microsoft MSN 1st party cookie that ensures the proper functioning of the website. | Session | Targeting Cookies |
| _SS | "Cookie Purpose: Used to set the style, number and others of information displayed on the search result page. Cookie Content: A set of encrypted codes generated according to the user’s browsing behaviors. " |
Session | Targeting Cookies |
| SRCHUSR | "Cookie Purpose: Used to set the style, number and others of information displayed on the search result page. Cookie Content: A set of encrypted codes generated according to the user’s browsing behaviors. " |
Session | Targeting Cookies |
| ipv6 | First-party cookies are cookies that belong to IPv6.net, third-party cookies are cookies that another party places on your device through our Service. Third-party cookies may be placed on your device by someone providing a service for IPv6.net, for example to help us understand how our service is being used. | Session | Targeting Cookies |
| _HPVN | This is a Microsoft MSN 1st party cookie that ensures the proper functioning of the website. | Session | Targeting Cookies |
| _uetsid | This cookie is used by Bing to determine what ads should be shown that may be relevant to the end user perusing the site. | 1 | Targeting Cookies |
| _fbp | Used by Facebook to deliver a series of advertisement products such as real time bidding from third party advertisers | 90 | Targeting Cookies |
| _csrf | Trustpilot cookie | Session | Targeting Cookies |
| hubspotutk | These third-party cookies allow us to identify which of our ads you have clicked on. Each individual advertiser uses its own tracking cookies and the data obtained is neither confidential nor interchangeable. | 395 | Targeting Cookies |
| _hjIncludedInPageviewSample | This cookie is set to let Hotjar know whether that user is included in the data sampling defined by your site's pageview limit. | Session | Targeting Cookies |
| APISID | Measures ad Performance Cookies and provides recommendations - Google | 730 | Targeting Cookies |
| DV | This cookie is generated in order to show the user advertising that according to the preferences of your active session. This cookie is generated in order to show the user advertising according to the preferences of his active session. | 1 hour | Targeting Cookies |
| HSID | 0 | 730 | Targeting Cookies |
| SIDCC | Provides services and extracts anonymous browsing data | 90 | Targeting Cookies |
| ANID | For Google analytic data | 365 | Targeting Cookies |
| OGP | They are used to display geographic locations. These cookies are managed entirely by Google. | 45 | Targeting Cookies |
| NID | This cookie contains a unique ID that Google uses to remember your preferences and other information, such as your language, the number of results you want to be displayed per page, and whether you want Google SafeSearch filtering turned on or off. | 180 | Targeting Cookies |
| OTZ | Collect preference information to use for advertising purposes | 2 | Targeting Cookies |
| SAPISID | Download certain Google tools and save certain preferences, for example, the number of search results per sheet or the activation of the SafeSearch filter. Adjust the ads that appear in Google search. | 730 | Targeting Cookies |
| SID | This cookie is used to capture data about the user's session and navigation in order to adjust the navigation to the user's preferences. | 730 | Targeting Cookies |
| SSID | This cookie is used to capture data about the user's session and navigation in order to adjust the navigation to the user's preferences. | 730 | Targeting Cookies |
| NAP | These third party cookies allow us to identify which of our advertisements you have clicked on. Each individual advertiser uses its own tracking cookies and the data taken is not confidential or interchangeable. | 730 | Targeting Cookies |
| ANON | These third-party cookies allow us to identify which of our ads you have clicked on. Each individual advertiser uses its own tracking cookies and the data obtained is neither confidential nor interchangeable. | 730 | Targeting Cookies |
| xs | We use cookies to verify your account and determine whether you are logged in, in order to help you access Facebook products and show you the right experience and features. | 365 | Targeting Cookies |
| fr | These are third party Facebook cookies. These cookies enable users, if they wish, to login to their Facebook account share content from our websites with their friends. These cookies do not allow us access to your accounts or provide us with any confidential information relating to your accounts. | 730 | Targeting Cookies |
| datr | These are third party Facebook cookies. These cookies enable users, if they wish, to login to their Facebook account share content from our websites with their friends. These cookies do not allow us access to your accounts or provide us with any confidential information relating to your accounts. | 730 | Targeting Cookies |
| sb | These are third party Facebook cookies. These cookies enable users, if they wish, to login to their Facebook account share content from our websites with their friends. These cookies do not allow us access to your accounts or provide us with any confidential information relating to your accounts. | 730 | Targeting Cookies |
| __fduid | These are third party Facebook cookies. These cookies enable users, if they wish, to login to their Facebook account share content from our websites with their friends. These cookies do not allow us access to your accounts or provide us with any confidential information relating to your accounts. | 1825 | Targeting Cookies |
| c_user | The purpose of these cookies is to provide the Facebook "Like" function and a counter of followers of specific content. You can consult the Facebook cookie policy | 365 | Targeting Cookies |
| IDE | This domain is owned by Doubleclick (Google). The main business activity is: Doubleclick is Googles real time bidding advertising exchange | 390 | Targeting Cookies |
| DSID | This domain is owned by Doubleclick (Google). The main business activity is: Doubleclick is Googles real time bidding advertising exchange | 15 | Targeting Cookies |
| RUL | This domain is owned by Doubleclick (Google). The main business activity is: Doubleclick is Googles real time bidding advertising exchange | 365 | Targeting Cookies |
| MUID | This domain is owned by Mircosoft - it is the site for the search engine Bing. | 390 | Targeting Cookies |
| _uetvid | This is a cookie utilised by Microsoft Bing Ads and is a tracking cookie. It allows us to engage with a user that has previously visited our website. | 16 | Targeting Cookies |
| _hjAbsoluteSessionInProgress | This cookie is used by HotJar to detect the first pageview session of a user. This is a True/False flag set by the cookie. | Session | Performance Cookies |
| _hjTLDTest | When the Hotjar script executes we try to determine the most generic cookie path we should use, instead of the page hostname. This is done so that cookies can be shared across subdomains (where applicable). To determine this, we try to store the _hjTLDTest cookie for different URL substring alternatives until it fails. After this check, the cookie is removed. | Session | Performance Cookies |
| _hjid | Hotjar cookie. This cookie is set when the customer first lands on a page with the Hotjar script. It is used to persist the random user ID, unique to that site on the browser. This ensures that behavior in subsequent visits to the same site will be attributed to the same user ID. | 365 | Performance Cookies |
| callpage-widget-version | Technical Cookies: These allow the user to navigate through a web page, platform or application and the use of the different options or services that exist in it such as, for example, controlling traffic and data communication, identifying the session, accessing restricted access parts, remembering the elements that make up an order, carrying out the purchase process of an order or using security elements while browsing. | Session | Performance Cookies |
| OptanonAlertBoxClosed | Cookie used by OneTrust to keep track when the user closes the cookie warning. Cookie used by OneTrust to collect and maintain traceability of the consent given by the user. |
365 | Performance Cookies |
| OptanonConsent | Cookie used by OneTrust to collect and maintain traceability of the consent given by the user. | 365 | Performance Cookies |
| callpageCookieTest | Checks whether the browser has cookies enabled and supports them. | Session | Performance Cookies |
| fs_uid | FullStory is a customer experience data app that captures customer experience data. Anonymous data without any identifiable information with the only purpose of measurement to provide a better user experience | 365 | Performance Cookies |
| ajs_anonymous_id | Activate Segment to track user activities. | 365 | Performance Cookies |
| _BEAMER_FIRST_VISIT_zeKLgqli17986 | For user behavior analytic data | 365 | Performance Cookies |
| _BEAMER_USER_ID_zeKLgqli17986 | For user behavior analytic data | 365 | Performance Cookies |
| _BEAMER_LAST_UPDATE_zeKLgqli17986 | For user behavior analytic data | 365 | Performance Cookies |
| ajs_user_id | For user behavior analytic data | 365 | Performance Cookies |
| _hjKB | Hotjar cookie, to measure, analyze and improve the use of the web. It is installed on the first visit to record the use of a unique user on the website. | 365 | Performance Cookies |
| _hjFirstSeen | This is set to identify a new user’s first session. It stores a true/false value, indicating whether this was the first time Hotjar saw this user. It is used by Recording filters to identify new user sessions. | Session | Functional Cookies |
| SSESS########### | Session cookie when the user is connected to the application | 23 | Functional Cookies |
| TP.uuid | Trustpilot an independent review site we use to collect feedback on our services and to link to our page on Trustpilot from our website. The Trustpilot widget is displayed throughout our site using cookies. | 9892 | Functional Cookies |
| intercom-id-old3lbyp | Anonymous visitor identifier cookie, As people visit your site they get this cookie | 270 | Functional Cookies |
| intercom-session-old3lbyp | Identifier for each unique browser session. This ession cookie is refreshed on each successful logged-in ping, extending it to 1 week from that moment. The user can access theri converation and have data communicated on logged out pages for 1 week, as log as the sessions isn't intentionally terminated with 'Intercom('shutdown')';, wich usually happend on logout | 7 | Functional Cookies |
How can you disable cookies?
You can set your browser settings to reject all cookies. However, it is possible that some features or services of the Website will not work properly without cookies. Most browsers allow you to completely disable cookies, so that you may at any time choose what cookies you would like to work on this Website by adjusting your browser settings. You can find more information in your browser settings. Below, we provide you with the links to the websites of the main browsers: